Sunday 20 January 2013

The importance of project risk management : learning the hard way


Introduction
 
In this article, I discuss the importance of risk management in project management. First, I highlight the concept of project risk management. I then proceed to share my experience from a project that was not successful in order to illustrate the critical importance of project risk management.

What is project risk management?

Risk management is one of the nine knowledge areas (responsibility areas) defined in PMBOK version 4 (Project Management Institute, 2008) that the project manager and sponsors should pay special attention to. Since project risk is an unforeseen event or activity that can impact the project's progress and outcome, it needs to be carefully managed. The following YouTube video by Mind Tools (2013) explains the process of managing project risks:


The borehole project

In 1999 I sponsored a $6000 project to construct a borehole to supply safe drinking water to my mother who resides in the rural areas, five hundred kilometres from the city where I work and live. The drilling was done by a Government department responsible for district development. After drilling for seventy metres, the drilling contractor stopped and advised that this was a dry hole. The end result is that I lost $6000 and the expected deliverable was not available.

Borehole project post-mortem

Portny et al. (2008) have explained the need to conduct a post project evaluation or project post-mortem after the completion every project in order to learn from best practices and avoid making the same mistakes in future projects.

The following are some of the things that were done to contribute to the borehole project success: the selected drilling contractor was experienced and had previously constructed boreholes in the district, including one borehole located one kilometre away in the next village; borehole siting was done by the drilling contractor. However, I had not considered the possibility and repercussion of a dry hole. With hindsight, I should have discussed the following issues with the drilling contractor: what are the chances of getting a dry hole?; what are the main causes of dry holes?; what happens in case of a dry hole?; what can be done to mitigate the effects of a dry hole, for example, is there is any insurance? Of particular concern is that there was no written contract with the drilling contractor. The main lesson learned from this project is that risk analysis is essential in project management since it helps to identify and manage potential problems that are likely to adversely affect the outcome of the project.

Conclusion

Although risk management is critical to successful project management, it is an activity that can easily be overlooked. Deliberate efforts should be made to incorporate project risk planning into the overall project management plan.

References

Mind Tools (2013). Risk analysis: Evaluating and managing risks. Retrieved from http://www.mindtools.com/pages/article/newTMC_07.htm

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

Project Management Institute (2008). A guide to the Project Management Body of Knowledge (PMBOK Guide). 4th Edition.

1 comment:

  1. You provided a great analysis of the three communication styles. I think the method in which people communication in organizations should be approached through the examination of the culture and norms of the organization. The introduction of the various electronic media technologies introduced into organizational settings has influenced the way in which people in organizations communicate. The instantaneous nature of electronic communication has nurtured the demand for faster and more efficient forms of interaction. There are many attributes to what makes for effective communication and often people do not understand the how, when, with, why and with what effect organizational communication happens. However, the role of communication in organizations is constantly evolving as organizational environments shift over time. The theory of “media richness” contends that media can be ranked on a continuum according to its capacity to provide feedback, convey cues, accommodate linguistic variety and support personalization (Yates & Orlikowski, 1992). The organization I work for has both instructor lead and self-study courses that provide employees training on effective communication within our organizational environment. My boss told me once “I am often in meetings and even though my door is closed it is always open electronically.”

    Reference
    Yates, J., & Orlikowski, W. J. (1992). Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media. The Academy of Management Review, 17(2), 299-326. Retrieved from http:/ /links.j stor.org/sici ?sici=0363-7425%28199204%2917%3A2%3C299%3AGOOCAS %3E2.0.C0%3B2-T

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